Chapter 1: Overview & Setup Procedures
This chapter gives students a general overview of the features and benefits of using the Receivables Management module in an integrated environment. In addition it discusses setup procedures for the Receivables Management module. You examine in detail the options available to customize this module to reflect the way your organization does business It also focuses on the integration of this module with other modules in the Microsoft Dynamics GP application.
Main Topics
 Receivables Management Features and Benefits
 Receivables Management Overview
 Receivables Management Setup Checklist
 Company and Posting Setup Procedures
 Receivables Management Setup and Options
 Sales Territory Maintenance
 Salesperson Maintenance
 Customer Class Setup
 Customer Maintenance
 Customer Account Maintenance
 Customer Maintenance Options
 National Accounts Maintenance
 Refund Checks Setup
 Receivables Management Setup Reports
 Beginning Balances
 Customer Summary
Lab
 Modify Existing Receivables Management Setup Selections
 Add a New Sales Territory
 Add a New Salesperson Record
 Modify an Existing Customer Class
 Add a New Customer Record
 Add a New National Account
 Set up Refund Checks
After completing this module, students will be able to:
 Identify the features and benefits available when using Receivables Management
 Discuss integration that takes place between Receivables Management and other modules within the Microsoft Dynamics GP system
 Identify the navigation used to access the windows for transactions, reports, utilities, routines, and inquiries in Receivables Management
 Customize settings for the Receivables Management module
 Set up Sales Territories and Salesperson information
 Create Customer Classes and assign customers appropriately
 Create Customer Records
 Set up Refund Checks
 Enter beginning balances for each customer
Chapter 2: Daily Procedures
This chapter defines the ways transactions can be entered and posted in Receivables Management. You explore the difference between transaction level and batch level posting, and the methods for posting batches. This chapter demonstrates the many types of transactions that can be entered in Receivables Management. Entering customer payments, printing refund checks and Scheduled Payments is covered in this chapter.
Main Topics
 Transaction Entry Overview
 Posting Overview
 Receivables Batch Entry
 Receivables Transaction Entry
 Applying Documents
 Post Transactions
 Scheduled Payments Checklist
 Scheduled Payments Entry
 Entering Cash Receipts
 Apply Posted Transactions
 Entering Refund Checks
 Batch Recovery
Labs
 Enter and Post the Invoice
 Enter and Apply a Credit Memo
 Create a Payment Schedule for a Sale to a Customer
 Enter a Cash Receipt and Apply the Payment
 Enter a Cash Receipt and Apply the Payment for a National Account
 Apply a Payment to an Invoice
 Post transactions and Batches
 Create, Print, and Post a Refund Check
After completing this module, students will be able to:
 Enter and post transactions using the transaction level or batch posting method
 Enter the different types of transactions in Receivables Management
 Enter and post customer payments
 Enter transactions involving national accounts
 Apply Receivables documents
 Recover batches due to posting interruption
Chapter 3: Maintaining Records
This chapter examines the functionality available to maintain your Receivables Management records. This chapter focuses on placing and removing customers holds. The process to edit or void posted transactions as well as handle NSF charges is covered in detail. Time is spent discussing the procedure for changing and deleting records, removing historical information and the effects of removing this history. Retrieving information is also a focus of this chapter. Time is also spent discussing the inquiry windows and reports that can be generated from the Receivables Management module.
Main Topics
 Handling NSF checks, Voiding, and Waiving Posted Transactions
 Change and Delete Records
 Edit posted transactions
 Remove History
 Reconcile
 Retrieve Information
 Creating Report Options
 Creating and Printing Report Groups
Labs
 Void a Customer Invoice
 Assess NSF Charge for a Customer
 Verify Original Document has been Voided
After completing this module, students will be able to:
 Place and remove customer holds
 Handle NSF checks
 Waive finance charge
 Void open and historical transactions
 Edit posted transactions
 Change and delete customer records
 Remove historical Receivables information
 Inquire and report on customer information
Chapter 4: Period-End Procedures
This chapter examines the processes that are completed at the end of the month, period, calendar and fiscal year. This chapter focuses on the errors that may cause Receivables Management to be out of balance with the General Ledger.
You examine the reports that should be printed prior to performing the closing process. Time is spent examining what actually takes place during the closing process and the two types of closings: calendar year and fiscal year.
Main Topics
 Period-end Checklist
 Aging Process
 Assess Finance Charges
 Print and/or Reprint Customer Statements
 Transfer Sales Commission
 Write Off Documents
 Paid Sales Transaction Removal
 Reconcile Receivables Management to General Ledger
 Closing the Fiscal Period
 Calendar Year-end Closing
 Fiscal Year-end Closing
 Tax Year-end Close
After completing this module, students will be able to:
 Complete the processes that are performed at the end of an accounting period
 Complete the processes that performed at the end of a calendar or fiscal year
 Perform the Year-end closing process