Certified Software Quality Analyst: (CSQA)

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Course Contents: 

Quality Principles and Concepts
Quality Leadership
Quality Baselines (Assessments and Models
Quality Assurance
Quality Planning
Define, Build, Implement and Improve Work Processes
Quality Control Practices
Metrics and Measurement
Internal Control and Security
Outsourcing, COTS and Contracting Quality


The Certified Software Quality Analyst program is intended to establish standards for initial
qualification and continuing improvement of professional competence. This certification
program helps to:
1. Define the tasks (skill categories) associated with software quality duties in order
to evaluate skill mastery.
2. Demonstrate an individual’s willingness to improve professionally.
3. Acknowledge attainment of an acceptable standard of professional competency.
4. Aid organizations in selecting and promoting qualified individuals.
5. Motivate personnel having software quality responsibilities to maintain their
professional competency.
6. Assist individuals in improving and enhancing their organization’s software quality


To qualify for candidacy, each applicant must meet ONE of four prerequisites listed below:
A 4 year degree from accredited college-level institution & 2 years experience in the information services field
A 3 year degree from accredited college-level institution & 3 years experience in the information services field
A 2 year degree from accredited college-level institution & 4 years experience in the information services field
Six years experience in the information services field
Are working, or have worked at any time within the prior 18 months, in the field within covered by the certification designation.
An applicant for certification must adhere to the Code of Ethics that outlines the ethical behaviors expected of all certified professionals by the ISCB.

Depending upon a compliance sample selected according to program criteria, the applicant may be required to provide upon request detailed education, employment, and reference documentation supporting the information entered in the Customer Portal during the application process. If selected the applicant must supply the required documentation and those who fail to provide the requested documentation may be subject to decertification.


Acquiring the designation of Certified Software Quality Analyst (CSQA) indicates a professional level of competence in the principles and practices of quality assurance in the IT profession. CSQA's become members of a recognized professional group and receive recognition of their competence by business and professional associates, potentially more rapid career advancement, and greater acceptance in the role as advisor to management.

For more information on Certified Software Quality Analyst: (CSQA) please feel free to contact us online or call us at 416-513-1535.