Project Manager: Project Manager (PM) is in charge of the learning services development project. He or she is responsible for the quality, budget, technical accuracy, and delivery of the agreed upon solution and brings together the team of stakeholders, designers, and other people involved.

Designer: The designer works with the stakeholders to set the learning objectives for the learning session, then works with the Subject Matter Experts (SMEs) to build the content that will be delivered. The designer builds the delivery of the content within the learning environment using all the appropriate tools and software. This includes the use of Flash Files, Polling Questions, Story Telling, Other interactive techniques, and PowerPoint.

Producer/Director: The producer is responsible for all the technical aspects of the learning, operating all the computer, telephone, and audio equipment. He or she ensures that the scheduled rundown is completed within the allotted time frame. The producer also works with the designer to understand the course contents, conducts rehearsals with all talent respective to learning format, and directs the show’s flow as needed while on air.

Host/Instructor: The host leads the conversation during the learning. He or she follows the rundown to ensure that all the content is delivered, all the SMEs are included in the conversation, all learning objectives are met, and the sessions from start to end flows well for the audience.

Subject Matter Experts: SMEs are the people who are expert in the content. They are the "guests" on the show who bring the topic to life with the specific information that accomplishes the learning objectives for that session. SMEs either may work "on-air" in conversation with the host or they may work the "chat" on the sideline. It is preferable for the SMEs to be in the studio with the host and the producer, but one of the advantages of is that the people involved may be at distant locations.