Achievement of Microsoft Certified Professional (MCP) certification title and credits towards Microsoft Certified System Analyst (MCSA) and Microsoft Certified Systems Engineer (MCSE) certifications.

Basic PC hardware concept, capacity and usage of PC at home or office, working knowledge on anyone of Windows 9.x / ME / NT / 2000 and fluency in navigating operating systems

Exposure to newer Windows technologies, features, capabilities and expertise in system implementation, configuration, administration and troubleshooting in a stand-alone and network environment.

A.Installing Windows XP Professional
Perform and troubleshoot an attended installation of Windows XP Professional.
Perform and troubleshoot an unattended installation of Windows XP Professional.
Migrate existing user environments to a new installation.
Perform post-installation updates and product activation.Troubleshoot failed installations.
B.Configuring and Troubleshooting the Desktop Environment
Configure and manage user profiles and desktop settings.
Create users and configure user environment by user profiles.Configure users for various roles.Configure and manage groups
Configure Windows XP Professional for multiple locations
C.Implementing and Conducting Administration of Resources
Manage and troubleshoot Web server resources.
Connect to local and network print devices.
Manage printers and print jobs.
Control access to printers by using permissions. Connect to an Internet printer. Connect to a local print device.
D.Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and DriversImplement, manage, and troubleshoot disk devices.
Install, configure, and manage DVD and CD-ROM devices.
Monitor and configure disks. Monitor, configure, and troubleshoot volumes. Monitor and configure removable media, such as tape devices. Implement, manage, and troubleshoot display devices