• To be an effective business and technical communicator in the world of work
• The delivery of business and technical information to readers (or listeners or viewers) in a manner that is adapted to their needs, level of understanding, and background
• The ability to "translate" technical information to non-specialists - a key skill to any technical communicator.
• To assist communication of rapid technological development to people who are constantly falling behind and becoming technological illiterates.
• To assist technology companies to find effective ways to help customers or potential customers understand the advantages or the operation of their new products.

The audience element is so important that it is one of the cornerstones of this course: you are challenged to write about highly technical subjects but in a way that a beginner, a non-specialist, could understand.
The audience could be a
• Managers, professionals, project managers, engineers, scientists, administrators, nurses, doctors, computer specialists, government officials, engineers, and other such people

• Technical-writing courses introduce you to some of the most important aspects of writing in the world of science, technology, and business as a part of your regular work.
• You will learn how to write effectively for the world of work, you will study writing process and product, common types of reports, business correspondence and resumes, special format items such as lists and headings, simple techniques for putting graphics into reports, and some techniques for producing a professional-looking final copy.

High School diploma

The focus for business and technical writing course is not necessarily for a career as a technical writer but an introduction to the kinds of writing skills you need in practically any business & technically oriented professional job. No matter what sort of professional work you do, you're likely to do lots of writing—and much of it is technical in nature. The more you know about some basic technical writing skills, which are covered in this course, the better job of writing you are likely to do.

Session 1
Introduction to Business & Technical Writing
• What is Business & Technical Writing?
• BTW – Process & Product
• Business Language
• Examples, cases & models
Session 2
Technical Writing Applications
• Business correspondence
• Technical reports: structure and process
• Types of technical reports: an overview
• Recommendation and feasibility reports
• Resumes
• Memo
• E-mails
Session 3
Document Design
• Page design overview
• Headings
• Lists
• Special notices
• Graphics and tables
• Report format and final packaging
• Highlighting and emphasis
• Indexing
Session 4
Business & Technical Correspondence
• Writing Process: audience to rough draft
• Audience analysis
• Task analysis
• Power-revision techniques
• Documentation
• Sentence: Basic patterns and elements
• Common grammar
• Common spelling problems
• Information structures
Test
• Test & marks
• Course Evaluation